IT Intern
- Hybrid
- Leiden, Zuid-Holland, Netherlands
- Business & Operations
Job description
If you are an IT student, this might be the opportunity for you to join an exciting and well-funded scale-up company. As the company is growing, so are the departments that support our scientists in developing a new method to fight respiratory diseases. Therefore, we are looking to train an
IT Intern
to intern from our office in Leiden, the Netherlands.
Leyden Labs is an emerging biotechnology startup aiming to transform healthcare through innovative research and technology. Our fast-paced, dynamic environment offers a rewarding and intellectually stimulating experience. This role will be supervised by Chris Dachwitz, IT Director.
More about the team:
We are based in Leiden, and you will become part of our closely knit IT team, currently consisting of 3 members. The IT team provides a highly available IT infrastructure and acts as a service desk and knowledge base to end users. As a small team, we are flexible but focused in an ever-changing office and laboratory environment (GxP).
What you’ll be doing:
- Providing 1st and 2nd line IT support. This includes the overall resolution of all requests, incidents and problems raised onsite in relation to meeting rooms, software or equipment.
- Maintaining the essentials such as operating systems, business applications, email, PCs, local and wide area networking.
- Ensuring the company’s tech environment runs efficiently by troubleshooting hardware and software and liaising with vendors.
- Collaborating daily with several departments outside of IT
- Assisting in managing cloud services such as Microsoft 365
- Researching and creating technical solutions for problems
- Innovating and bringing new ideas to the team on how to approach IT
1st line Responsibilities
Administration and troubleshooting of:
- Technology problems reported by staff
- Office equipment such as laptops, MacBooks, printers, phones, smartphones
- Client software installation
- User access and system access control
- Hybrid working facilities e.g., Zoom / MS Teams
2nd line Responsibilities
- User account administration
- Assist with the administration of cloud infrastructure
- Make recommendations for future upgrades
Job requirements
About you:
- You are MBO or HBO student studying IT or in any other IT related field
- You have support and administration experience for office and cloud-based technologies or similar
- You have experience with Office 365, Microsoft Active Directory, Teams and Zoom
- You have good working knowledge of standard office hardware such as laptops, MacBooks and printers.
- You have theoretical and practical knowledge Window OS (10/11), Apple OSX and basic computer/network security.
More about you:
- You like to keep up to date on new developments in the technology industry and like to take technologies apart.
- You are independent and self-starting, but comfortable to ask for help if needed
- You have excellent problem solving and multitasking skills, should be a constant learner and able to remain calm when dealing with a problem.
- You may come across confidential business information from time to time which needs to be kept private.
- You have good communication skills including excellent command of Dutch and English (required)
- You’re eager to learn and grow
What we offer:
The duration of the internship is 6 months. This internship is per January 2025 but both duration and start date can be determined upon the requirements/timelines of your school. Depending on the candidate and the school requirements, this is a hybrid internship that allows you do work 1-2 days from home and the remaining of the days you'll be on site as long as you are available 32 hours a week.
We are an equal opportunity employer, and firmly believe in the added value of a diverse and inclusive group of people with one common goal. We are looking for people who can make an impact and work on a purpose, together.
If the purpose of this internship and our company ticked all the boxes for your next adventure, please hit the button and let me know you’re interested by sending me a short cover letter and your cv and I will get in touch within 4 working days to plan a first call.
To all agency recruiters: given the important work our employees do, I kindly request that you do not approach our people directly. I'd love to hear from you at jobs@leydenlabs.com
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